IZWI AI
Legal information

General Terms and Conditions

Valid from September 11, 2026

This is an English translation of the Slovak original. In case of any discrepancy, the Slovak version prevails.

1. Introductory Provisions

1.1. These General Terms and Conditions (hereinafter the “GTC”) govern the rights and obligations between the company/entrepreneur (hereinafter the “Seller”) and buyers (hereinafter the “Buyer” or the “Customer”) in connection with the purchase of digital content through the website [www.izvolttomas.com].

1.2. These GTC form an integral part of the purchase contract concluded between the Seller and the Buyer at a distance by electronic means.

1.3. By submitting an order, the Buyer confirms that they have read and understood these GTC and agree to them in the version valid and effective at the time the order is submitted.

1.4. These Terms and Conditions have been drawn up in accordance with the laws of the Slovak Republic, in particular:

  • Act No. 89/2012 Coll., the Civil Code, as amended,
  • Act No. 634/1992 Coll. on Consumer Protection, as amended,
  • Act No. 480/2004 Coll. on Certain Information Society Services, as amended,
  • Act No. …, as amended,
  • Regulation (EU) 2016/679 of the European Parliament and of the Council, GDPR,
  • Act No. 110/2019 Coll. on the Processing of Personal Data
  • and other relevant legislation of the Slovak Republic.

The Czech Civil Code also governs contracts for digital content; for example, Section 2389a defines a contract for the provision of digital content.

2. Seller’s Identification Details

Business name
Tomáš Ižvolt
Address
J. Palkoviča 81/14, 02001 Dolné Kočkovce
Company ID (IČO)
57517002
Trade Register entry
District Office Považská Bystrica, Trade Register No. 330-32744
Email
info@tomasizvolt.com
Website
www.izvolttomas.com

3. Subject Matter and Nature of the Digital Products

3.1. The subject of sale consists exclusively of digital products, such as:

  • e-books (PDF, ePub, and other formats),
  • online courses (in the form of videos, text modules, and workbooks),
  • webinars, training recordings, templates, checklists, and other electronic content.

3.2. The products are provided without a physical medium (e.g., CD/DVD); delivery takes place electronically:

  • via a download link,
  • through access to an online members’ section,
  • by email containing files or access credentials.

3.3. The ordering party is a person who has entered into an agreement with the trader, the subject of which is the supply of digital content or a digital service under the agreed terms, either as a consumer or as an entrepreneur.

3.4. A consumer is any natural person who, outside the scope of their business activity or outside the scope of the independent exercise of their profession, concludes a contract with the Seller or otherwise deals with the Seller.

An entrepreneur is a person who independently carries out gainful activity on their own account and responsibility, in a trade or similar manner, with the intention of doing so on a continuous basis for the purpose of making a profit, as well as a person registered in the Commercial Register or a person who holds a trade license or other authorization to conduct business under the laws of the Slovak Republic.

3.5. Digital performance comprises digital content and digital services.

3.6. Digital content means data produced and supplied in digital form. For the purposes of these Terms and Conditions, digital content means all content in digital form offered by the trader through this online store, in particular online courses according to the current offer. Digital content also includes webinars and webinar recordings.

3.7. A digital service means a service that enables the ordering party to create, process, or store data in digital form or to access such data, or that enables the sharing of, or any other interaction with, data in digital form uploaded or created by users of the service.

3.8. A contract for digital performance means any contract under which the trader supplies or undertakes to supply digital performance and the ordering party pays or undertakes to pay the price, including a digital representation of value, or provides or undertakes to provide the trader with their personal data, including where the digital performance is developed according to the ordering party’s specifications.

3.9. The online store means the website located at www.izvolttomas.com, through which the contracting parties may conclude a contract.

3.10. A webinar means digital video content with the option to chat about or comment on the digital content, which starts at a pre-set time and for which the consumer registers. However, the trader reserves the right to play a finished video recording, including the chat and comment history from previous broadcasts, if it is unable to provide a live stream at the scheduled time.

3.11. All guides, procedures, information, recommendations, and content provided in the Seller’s digital products, online courses, webinars, training recordings, communities, or other materials are exclusively educational, informational, and theoretical in nature. The Seller is not liable for any specific actions, decisions, results, business activities, financial results, or other consequences that the Buyer or other persons undertake on the basis of this information. The Buyer acknowledges that they take all steps at their own risk.

4. Order and Conclusion of the Contract

4.1. An order may be placed using the order form on the website.

4.2. A distance purchase contract is concluded upon submission of the order and its subsequent confirmation by the Seller; in the case of payment in installments, the Buyer’s obligation to pay the full price of the product is confirmed by payment of the first installment.

4.3. The Seller reserves the right to reject an order if it discovers a pricing error, a technical problem, or other serious grounds (in which case the payment will be refunded).

4.4. Where payment in installments is selected, the Buyer, by submitting the order, confirms that they are aware of their obligation to pay the full purchase price of the product and agree to the terms of the installment schedule.

4.5. When claiming under the money-back guarantee, a 50-day period applies to this guarantee, running from the date of purchase of the digital content.

5. Price and Payment Terms

5.1. All product prices are stated in euros (€) and are final. If the Seller is registered for VAT, the stated prices include VAT.

5.2. The Buyer may pay the price in a single payment or in installments, if this option is indicated for the specific product.

5.3. Where the price is paid in installments, the Buyer undertakes to pay the full purchase price of the product in the agreed installments and on the agreed dates.

5.4. By paying the first installment, the Buyer confirms the conclusion of the contract and their obligation to pay the full price of the product.

5.5. If any installment is not paid properly and on time, the entire remaining amount becomes due at once.

5.6. If the Buyer is in default with payment of an installment, the Seller is entitled to:

  • temporarily or permanently restrict or revoke access to the digital product,
  • demand payment of the entire remaining amount,
  • claim default interest in accordance with applicable law.

5.7. If the price for payment in installments is higher than the price for a single payment, the Buyer is informed of this fact before submitting the order.

5.8. Payment can be made using the following methods:

  • online card payment via a payment gateway,
  • bank transfer,
  • other options according to the current offer on the website.

5.9. In the case of a single payment, the Buyer is obliged to pay the full price of the product before its delivery.

5.10. In the case of payment in installments, the digital product may be made available as soon as the first installment has been paid, while the Buyer remains obliged to pay the full price of the product in the agreed installments.

5.11. The first installment is due immediately upon conclusion of the contract. The second installment is due 30 days after payment of the first installment and will be automatically charged to the payment card used for the first payment. The Buyer is obliged to ensure sufficient funds are available for the automatic payment of the next installment.

6. Delivery of the Digital Product

6.1. Delivery takes place exclusively electronically after the payment has been credited.

6.2. Delivery may take one of the following forms:

  • automatic redirection to a page containing the file,
  • sending an email with a download link,
  • setting up access to a closed members’ section.

6.3. The Buyer is obliged to ensure that they have internet access and a device capable of opening and using the purchased product.

6.4. If the product is paid for in installments, the Seller reserves the right to make access to the digital product or any part thereof conditional upon the proper and timely payment of the individual installments. In the event of late payment, access may be temporarily or permanently restricted.

7. Right of Withdrawal from the Contract (Important!)

7.1. Pursuant to Section 1837(l) of Act No. 89/2012 Coll., the Civil Code, the Buyer does not have the right of withdrawal from the contract if:

  • the product was delivered before the expiry of the 14-day period,
  • the Buyer gave express consent to the delivery of the product before the expiry of that period,
  • the Buyer was informed that they thereby lose the right of withdrawal from the contract.

7.2. The Buyer gives this consent at the time of purchase (by ticking a checkbox).

7.3. If these conditions have not been met, the Buyer has the standard right of withdrawal from the contract within 14 days without giving any reason.

8. Complaints Procedure

8.1. In the event of a technical problem with downloading or if the content does not work, the Buyer has the right to file a complaint by email to info@tomasizvolt.com.

8.2. A complaint must include:

  • the order or invoice number,
  • a description of the defect,
  • a screenshot of the problem, if applicable.

8.3. The Seller will resolve the complaint within 30 days of the date of its receipt at the latest.

8.4. Digital products cannot be the subject of a complaint on the grounds of non-use, a change of mind, or failure to meet expectations.

8.5. The Seller does not guarantee the achievement of any specific result, income, profit, account growth, business success, or other effect, unless expressly stated in the separate money-back guarantee terms. The Buyer’s results depend on their own activity, the way they use the information, their individual abilities, their technical setup, the market, and other circumstances that the Seller cannot fully influence.

8.6. Non-payment of an installment or of the full price of the product is not considered a legitimate ground for a complaint regarding the digital product.

9. Copyright and Use of Content

9.1. All digital products are the intellectual property of the Seller or its authors and are protected by Act No. 121/2000 Coll., the Copyright Act, as amended.

9.2. The Buyer acquires a personal, non-transferable, non-exclusive license to use the product solely for their own purposes.

9.3. It is prohibited to:

  • share, sell, copy, or otherwise distribute the content,
  • publish it or make it available to third parties (e.g., by uploading it to ulož.to, YouTube, or Google Drive),
  • use the content for commercial purposes without the author’s consent.

10. Personal Data Protection

10.1. The Seller processes the Buyer’s personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, GDPR, and Act No. 110/2019 Coll. on the Processing of Personal Data.

10.2. The data are processed for the purposes of:

  • processing the order,
  • invoicing,
  • delivering the product,
  • sending informational emails (if the Buyer has given consent).

10.3. Detailed information is provided in the Privacy Policy, which is available on the website.

10.4. Customer Reviews

The trader publishes ratings by ordering parties (reviews) in the online store and, where applicable, in other suitable places. The reviews are not verified.

11. Cookies

11.1. The website uses cookies to ensure basic functionality and for analytical and marketing purposes.

11.2. Visitors can manage their cookie settings and grant or withdraw consent in accordance with applicable legislation.

12. Final Provisions

12.1. These Terms and Conditions are valid from July 2, 2026. The Seller reserves the right to amend them at any time, and the updated version will be published on the website.

12.2. Relationships not governed by these Terms and Conditions are governed by the laws of the Slovak Republic, in particular Act No. 89/2012 Coll., the Civil Code.

12.3. If any provision of these GTC becomes invalid, the remaining provisions remain in force.

12.4. The consumer has the right to submit a request for the out-of-court resolution of a consumer dispute to the competent alternative dispute resolution body, which is the Czech Trade Inspection Authority (ČOI), with its registered office at Štěpánska 567/15, 120 00 Praha 2, website: www.coi.cz.

These Terms and Conditions take effect on September 11, 2026.